The Leader
Hair Collections is a luxury lifestyle brand specialising in high quality lace wigs and hair extensions. At Hair Collections, we pride ourselves with our strong emphasis on female empowerment and ensuring all clients feel regal in our lace wigs and hair extensions. Our aim is to represent the boss women who works hard and have dreams and aspirations of living a successful and glamourous lifestyle.
TERMS & CONDITIONS
MAKING AMENDMENTS TO YOUR ORDER
All full lace units are processed within 24 hours of receipt of your payment. Therefore, any changes to your full lace wig MUST BE received no later than 24 hours from the time you place your order. Any lace wig order amendments after this time will be subject to a fee equal to half the cost (deposit) to cover the cost of wasted materials.
CANCELLATION OF CUSTOM ORDERS
Custom made lace wig unit and lace front wigs units go into production shortly after you place an order with us. If, you wish to cancel or change anything in your lace wig order this must be done within 24 hours. As all Custom-made full lace wigs and lace front wigs are made to your specific measurements and customisation. It may prove difficult to get another customer to purchase your custom-made lace wig or lace front wig. Therefore, any lace wig order that is cancelled or changed after 24 hours will be charged a 50% cancellation fee which will be deducted from payment. This cancellation fee will not be waived under any circumstances.
Please note custom made units are non-refundable and non-exchangeable.
TERMS AND CONDITIONS FOR QUALIFYING FOR AN EXCHANGE
If you receive your lace front wig or full lace wig and believe there is a problem with it, please notify us via email within 24hrs of receiving it. One of our consultants will determine whether the lace wig can be amended, repaired or needs to be remade.